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Instructions for Mac Users

Step 1

Click on the download link in your email to start downloading the photos.

Gmail

Step 2

Once the photos have downloaded you need to locate them. The default download location is your Downloads folder. The photos should appear in your Downloads folder as one zipped file. The file name will be the address of the home that was photographed.

Mac downloads folder

Step 3

Double click on the zipped file. This will create an unzipped version of the file for you. Double click on the unzipped file to access your photos.

Mac downloads folder

Instructions for PC and Windows Users

Step 1

Click on the download link in your email to start downloading the photos. Once the photos have downloaded you need to locate them. The default download location of your computer is your Downloads folder. To find your Downloads folder, select File Explorer than under Quick access, select Downloads. 

PC downloads folder

Step 2

The photos should appear in your Downloads folder as one zipped file. The zipped file that looks like folder with a zipper on it. The file name should be the home address from the photoshoot.

Windows zipped file

Step 3

Right click on the zipped file and then left click Extract All.

Windows zipped file

Step 4

A new window will pop up. Left click Extract.

File being extracted on windows

Step 5

This will create an unzipped version of your file that looks like a normal folder. Double click on this folder to access your photos.

Windows folder
Cat and Working

Need help?

If you are still having trouble accessing your files please contact me and I can help guide you through the process or find a new solution.

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